Schafer Retail Solutions+

Getting Started

Set up your account, connect your first screen, upload content and publish it — in about ten minutes.

Admin console
Screen / player

Two different addresses. schafer.top is where you manage content, on a computer or phone. look.schafer.top is what the screen itself opens.

1Create your account

  1. Go to schafer.top/login
  2. Switch to Register
  3. Fill in:
    • Email — your work email, used for login and password recovery
    • Password — at least 8 characters
    • Your name
    • Organisation name — e.g. Schafer Retail. This becomes your workspace; all screens, media and team members live inside it
  4. Submit. You are logged in automatically as the Owner of the new organisation.

Each organisation is fully isolated — nobody outside your team can see your screens or media.

Forgot your password? Request a reset link at schafer.top/forgot.

2Connect a screen

Any device with a web browser works — a smart TV, an Android box, a mini PC, a tablet, even a phone for testing.

On the screen

  1. Open the browser on the display device
  2. Go to look.schafer.top
  3. A 6-character pairing code appears, e.g. J4FU8B
  4. Leave this page open

In the admin console

  1. Log in at schafer.top and open Screens
  2. The screen you just opened appears automatically in the pending list — no typing needed
  3. Click Claim, give it a name (e.g. Oxford Street – Window), and confirm
  4. If it does not appear, enter the 6-character code manually

Codes expire after 10 minutes. If it times out, refresh the screen page to get a new one.

Shortcut: skip the code entirely

If you already know the code, open it directly on the screen:

https://look.schafer.top/J4FU8B

The code must be UPPERCASE. A lowercase code returns a “not found” page.

3Upload content

  1. In the admin console, open Media
  2. Click Upload and select your files
  3. Supported: MP4 video, JPG / PNG images
  4. Wait for the thumbnail to appear — that means the upload finished and the file was processed
RecommendationValue
Resolution1920×1080 (landscape) or 1080×1920 (portrait)
Video codecH.264 + AAC — widest device support
File sizeUnder 100 MB per file
Length15–90 seconds works best in retail

4Build a playlist

  1. Open PlaylistsNew playlist
  2. Name it (e.g. Autumn Campaign)
  3. Add media items and drag to reorder
  4. Set a duration for each image — video uses its own length
  5. Choose a play mode: Sequential plays in order and loops; Random shuffles
  6. Save

5Publish to the screen

  1. Open Screens and select your screen
  2. Set the playlist as its default playlist
  3. Set Status to Published
  4. Save. The screen picks up the change within about a minute.

About screen status

StatusMeaning
DraftStill being set up. Offline alerts are not sent.
PublishedLive. Offline alerts are active.
ArchivedRetired, no longer monitored.

Always set live screens to Published. Otherwise you will not be notified if a screen goes dark.

6Scheduling optional

Schedules let different content play at different times — a breakfast menu in the morning, a dinner promotion in the evening.

  1. Open SchedulesNew
  2. Pick a playlist, then set the date range (optional), days of week, start and end time
  3. Set a priority — the higher priority wins when two schedules overlap
  4. Save

When no schedule matches the current time, the screen falls back to its default playlist.

7Invite your team

  1. Open MembersInvite
  2. Enter their email and pick a role
  3. They receive an invitation link by email
RoleCan do
OwnerEverything, including transferring ownership
AdminManage screens, media, playlists and members
EditorManage screens, media and playlists
ViewerRead-only

8Troubleshooting

The screen shows a code but never connects

The code expired after 10 minutes. Refresh the screen page to get a new one.

The short link shows a “not found” page

The pairing code must be uppercase — J4FU8B, not j4fu8b.

The screen is black

Check three things: is the screen set to Published, does it have a default playlist, and does that playlist contain at least one item?

I updated the content but the screen still shows the old version

The player caches for about 60 seconds. Wait a minute, then refresh the screen page if needed.

A video will not upload

Check the file is MP4 (H.264). Very large files may time out on a slow connection.

I did not receive the invitation or password reset email

Check your spam folder. Messages are sent from the schafer.top domain.

Quick reference

TaskAddress
Register / log inschafer.top/login
Forgot passwordschafer.top/forgot
Admin console (desktop)schafer.top/admin
Admin console (mobile)schafer.top/m
Screen / playerlook.schafer.top
Direct pairinglook.schafer.top/CODE